Privacy Policy

Last Updated: 28th March 2025

By Bryony (“we,” “us,” or “our”) is committed to protecting your privacy and handling your personal data with transparency and care. This Privacy Policy explains how we collect, use, store and protect your information in compliance with the UK General Data Protection Regulation (GDPR).

By using this website, you agree to the terms of this policy. If you have any questions, please get in touch:

Contact Email: hello@bybryony.com

1. Information We Collect

We may collect and process the following types of personal data:

• Contact Information: Your name, email address, and any other information you provide when contacting us.

• Usage Data: Information about your interaction with the website (e.g., pages viewed, IP address, browser type).

• Communication Data: Details from enquiries, orders, or messages you send us.

2. How We Use Your Data

We may use your data to:

• Respond to enquiries or messages you send us.

• Deliver and manage services you have requested.

• Improve our website functionality and user experience.

• Send updates or marketing communications (only if you’ve opted in).

• Comply with legal obligations.

3. Lawful Bases for Processing

We process your data under the following legal bases:

• Consent – where you have given permission.

• Contractual necessity – where processing is necessary to fulfil a contract.

• Legal obligation – where we are required to comply with the law.

• Legitimate interests – where we use your data in ways you’d reasonably expect and which have minimal impact on your privacy.

4. Sharing Your Data

We do not sell or rent your personal data. We may share it with trusted third-party service providers who help us operate our website and services (e.g. website hosting, analytics), or if required to do so by law.

5. Data Retention

We will only keep your personal data for as long as is necessary for the purposes outlined in this policy or as required by law.

6. Cookies

We use cookies to improve your experience on our website. You can manage cookie preferences through your browser settings. For more information, please refer to our [Cookies Policy] (if applicable).

7. Your Rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you.

• Request correction or deletion of your data.

• Restrict or object to our processing of your data.

• Withdraw consent at any time (where applicable).

• Lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your data has been mishandled.

To exercise your rights, please email us at hello@bybryony.com.

8. Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page, so we encourage you to review it periodically.